About Us

We are Ahmedabad based KPO service provider having expertise in delivering quality services to our clients. Having started with a small team of 15 members, we are now boasts of more than 100 competent and skilled employees. We have chosen Ahmedabad to be our operation base as Ahmedabad, is one of the fastest growing cities in India with a strong education system and also a renowned IT Hub. Our aim at Global Sightseeing is to provide cost benefits to our clients and give them an advantage of a flexible and knowledgeable workforce. Our company possess a wide range of travel technology products, ranging from CRM, reservations systems, back office systems and B2C/B2B booking engines especially developed for travel agents and tour operators.

Vision

To be a trusted partner of choice, providing one-stop, technology-enabled, value driven solutions that accentuate clients’ growth and profitability.

Mission

Our mission is to be a high performance professional outsourcing organization. We create loyalty with our clients and partners by providing innovative customized services and create an enriching environment for our employees.

Values

Growth; customer focus; innovation as well as creativity; accountability and ownership; teamwork; value and integrity.

Services

  Back office Reservations Support

Our core offering is providing our clients with Back office Reservations support. With an experienced and qualified staff of over 100, our well established call center unit functional 24/7 will help propel your business towards achieving exponential profits. We can help you grow by not only providing our clients with voice support but also with non-voice based services like chat and emails. We at Global Sightseeing ensure that none of your customer query goes unanswered.

  • Inbound
  • Outbound Process
  • Retention/Cancellation
  • Email
  • Live Chat Support
  • Product and Service Information

We can help you achieve greater audience by various marketing strategies such as road show seminars, telemarketing, work shop and participating in events. We have a unique approach on every project by delivering a comprehensive and flexible services to meet your needs. We attend major travel fairs and we speak for you to help grow your presence in India. We build strategic travel trade plans to maximise opportunities and focus on key goals for your brand to be seen.

  • Telemarketing
  • Research for potential OTA in India
  • Regular Reporting
  • Marketing Campaigns
  • Roadshow Seminars (2 each year, March and October)
  • Trade Shows and Events (SATTE, OTM)

Our Clients

Keep in Touch





+91 99251 18852

Westgate Business Bay, 1001/B1, near Sabarmati Ford,
SG Highway, Makarba, Ahmedabad - 380051.

info@globalsightseeing.in
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